Elite Havens - Concierge

Concierge

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food.

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you.  They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village.

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

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Yuuki Toride - Modern kitchen and dining area

Guest Experience

  • February 21st, 2020 - February 25th, 2020

    Great house in a great location. The shuttle service was fantastic - efficient, prompt, and also run by very friendly Elite Havens people. Would definitely recommend to anyone looking for a place to stay in Hirafu.

    Strachan G, Hong Kong
  • January 18th, 2020 - January 27th, 2020

    Great spot!

    Reggie C, United States
  • December 11th, 2019 - December 14th, 2019

    Wow! Theresa was brilliant! Continuously emailing, patiently answering every question, booked our activities - rental gear, lift passes, snowboarding and snowmobiling. Upon our arrival, our five children were over excited about seeing snow for the first time. Tom chatted and entertained them whilst my husband and I sorted out our rental gear then they brought us to Yuuki Toride...wow! The accommodation is gorgeous and well set out for our size family. Thank you, our first time in snow has been amazing.

    Felicity M, Australia
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