Guest Reviews

13 Total Reviews
  • Great house in a great location. The shuttle service was fantastic - efficient, prompt, and also run by very friendly Elite Havens people. Would definitely recommend to anyone looking for a place to stay in Hirafu.

    February 21st, 2020 - February 25th, 2020

    Strachan G, Hong Kong
  • Great spot!

    January 18th, 2020 - January 27th, 2020

    Reggie C, United States
  • Wow! Theresa was brilliant! Continuously emailing, patiently answering every question, booked our activities - rental gear, lift passes, snowboarding and snowmobiling. Upon our arrival, our five children were over excited about seeing snow for the first time. Tom chatted and entertained them whilst my husband and I sorted out our rental gear then they brought us to Yuuki! The accommodation is gorgeous and well set out for our size family. Thank you, our first time in snow has been amazing.

    December 11th, 2019 - December 14th, 2019

    Felicity M, Australia
  • A stunning apartment in a good location. Really well equipped for cooking. We had a brilliant time and look forward to returning!

    March 3rd, 2018 - March 9th, 2018

    Sarah M, United States
  • Wow, excepted expectations! What a perfect place for an amazing stay in Niseko. First, location is great: you look over the 'fridge bar' and are within walking distance of everything. Second; the property is immaculate and has everything you need. Third: with the property you get the service of Niseko Boutiques (pick-up service, tips, cleaning service, etc.) Fourth: Assem was so helpful from start to finish. We will definitely be back!

    February 1st, 2018 - February 6th, 2018

    Nicole C, United States
  • Amazing home! A++++

    January 27th, 2018 - February 1st, 2018

    David O, United States
  • Great 3 bedroom apartment style house with all required skiing amenities. The living areas and fully equipped kitchen allow you to cook meals or head out to local restaurants. Perfect for 3 couples.

    January 19th, 2018 - January 26th, 2018

    Phil C, United States
  • Assem is a great host. From the time we made an enquiry about staying at her property she has kept in touch and provided information to make our holiday as relaxing as possible. John and the team from Niseko Boutiques provided a shuttle service when needed and helped us out with local knowledge as well. Our family was made to feel welcome right from the start and the service was outstanding. The house itself is excellent, spacious with modern amenities and great views not to mention very central to local bars, restaurants and onsens!! We would highly recommend this property to anyone looking for a special holiday, you won't be disappointed. Neil, Cath and family.

    December 9th, 2017 - December 16th, 2017

    Neil, Singapore
  • The house was clean, modern and immaculate. Great view of the mountain too. Complete with all household equipments that are very useful. My wife loved the kitchen, and cooking became a great way to spend some quality family time. The kids loved the Apple TV too. Location of the house was great, 5 min walk to the hirafu intersection (Odin's, SeicoMart) - although uphill, and within walking distance to the gondola base camp at Aya Hotel where we spend pur skiing activities. However, Niseko Boutiques (as the property management service) always promptly provided us with the pick up and delivery car so we dont need to carry our ski equipments. Overall it was a very lovely holiday, mostly thanks to the beautiful house of Assem's. Will definitely stay there again on our next trip.

    March 25th, 2017 - March 26th, 2017

    Wientoro, Japan
  • Great house. Excellent shuttle service. Close to small authentic restaurants and bars.

    February 18th, 2017 - February 25th, 2017

    Deborah, Japan
  • This is a beautiful new home with all the modern amenities plus some unique features such as boot drying room and a large laundry room.

    February 12th, 2017 - February 18th, 2017

    Norm, Thailand
  • Assem was a fantastic host and was in touch with us before during and after our stay to ensure a smooth visit. The house is beautiful (exactly as per the pics) and perfectly equipped for a ski holiday with great ski/drying room facilities. The house is very comfortable for 6 people and is very close to the many restaurants and bars in the lower village. It's a short walk to the lifts or the very helpful management company offer a local car service around Hirafu which was great. Can't recommend the house highly enough and we are looking forward to staying again next year!

    January 27th, 2017 - February 7th, 2017

    Anna, Australia
  • We enjoyed our stay immensely. Assem was very responsive since booking. The hosting staff of Jack, Sean, and Didi were very attentive, and the cleaning staff were on spot and extremely efficient. The house had everything we needed, not to mention an excellent location, superior design, and tasteful decoration. For sure we'll be back.

    January 15th, 2017 - January 25th, 2017

    Jessie, Japan
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