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Guest Experience

February 21st, 2020 - February 25th, 2020
Great house in a great location. The shuttle service was fantastic - efficient, prompt, and also run by very friendly Elite Havens people. Would definitely recommend to anyone looking for a place to stay in Hirafu.
Strachan G, Hong Kong
January 18th, 2020 - January 27th, 2020
Great spot!
Reggie C, United States
December 11th, 2019 - December 14th, 2019
Wow! Theresa was brilliant! Continuously emailing, patiently answering every question, booked our activities - rental gear, lift passes, snowboarding and snowmobiling. Upon our arrival, our five children were over excited about seeing snow for the first time. Tom chatted and entertained them whilst my husband and I sorted out our rental gear then they brought us to Yuuki Toride...wow! The accommodation is gorgeous and well set out for our size family. Thank you, our first time in snow has been amazing.
Felicity M, Australia